At Hawksworth Older Peoples Support Service, we understand the importance of keeping your personal information secure and confidential. Here’s how we ensure your details remain private:

Data Protection Policies: We adhere to stringent data protection policies that comply with current regulations, ensuring your information is handled with the utmost care.

Access Controls: Only authorised personnel have access to your personal data. This helps minimise the risk of unauthorised access and ensures that your information is in trusted hands.

Secure Communication: We employ secure communication methods, whether through our website, phone calls, or email. This ensures that your information is protected during transmission.

Regular Training: Our staff receive regular training on data privacy and confidentiality to ensure they understand the importance of protecting your personal details and the best practices to do so.

Confidential Records: Any physical records are stored securely, while digital records are protected by strong encryption and secure passwords.

Anonymisation: When discussing or analysing data for service improvements or reporting, we use anonymisation techniques to ensure that individual identities are not disclosed.